Nicole Smith started volunteering for SCCA in 2010 and has volunteered at the Shine store for the last 2½ years. Last year, Nicole and 17 other Shine volunteers contributed over 1,000 hours of service. Shine is located on the ground floor of the SCCA House and offers a variety of cancer specialty merchandise, including compression garments, skin care products, wigs, and hats. These products and the atmosphere at Shine provide a unique and meaningful shopping experience, something that’s often reflected in the interactions that volunteers see when helping customers.
Nicole remembers one patient who came to try on some hats and fell in love with one. The patient explained that her cancer treatment was causing her to not only lose her hair, but her spirit as well–unfortunately, the cost of her treatment made it difficult to afford the hat. Another customer, overhearing the conversation, purchased the hat for her. “Once the patient realized that she would in fact be able to take the hat home, it took on a whole new meaning,” Nicole said. “It now represented the compassion and care that exists all around even when you don’t realize it. We saw her a few weeks later and she was still sporting her hat along with the biggest smile you have ever seen.”
Shine is open Monday through Friday from 10 a.m. to 6 p.m. and Saturday from 10 a.m. to 3 p.m. The store serves both SCCA patients and the public. Shine is continually recruiting volunteers for weekday shifts—experience in retail operations is a plus, but not required.
For more information about working as a Shine volunteer, contact Susan at firstname.lastname@example.org.